Help Center
Do you have a question regarding the product’s price or our shipping methods? Perhaps you want to discuss order tracking or adjust details of your account? Or you just have a general question about the supplement? Either way, our help center will probably be able to help! Please take a look at the sections below and see if the answer to your question is there. We provided answers to dozens of most common questions we often receive. In case you have something else to ask us, do not hesitate to contact us.
Find quick answers to your questions below...
Guarantees
Pricing and Billing
- I have a question on my charges.
- I need a copy of my receipt/invoice.
- When will my credit appear on my account?
- Do I have to pay sales tax on my purchase?
- When will my credit card be charged?
Additional Support
International Shipping
General Questions
- What are my payment choices?
- When will my order ship and
what are my shipping charges? - What is the return policy?
Order Status
- Has my order shipped?
- How do I change quantities or
cancel an item in my order? - How do I track my order?
- My order never arrived.
- An item is missing from my shipment.
- When will my backorder arrive?
- Can I place my order by phone?
- Problem placing an order on our website?
- Did not receive your shipping notification or order confirmation?
- Are you unable to track your shipment
My Account
- How do I create an account?
- How do I edit my account information?
- How much is my shipping?
- I forgot my password.
- How do I return my product?
- I received the wrong product.
- What is your return policy?
- When will my order ship?
